Mention the consequences of late payment and close the letter on a positive note. Include the amount of debt the customer must pay and indicate the next deadline. ![]() Use a polite tone to avoid hurting your relationship with the customer. ![]() Constantly remind the customer that your payment is due or past due and request him/her to pay you immediately. The first letter is just a simple reminder and the tone changes to a more direct and demanding one with successive letters. ![]() Collection letters have been used in instances such as reminding students of overdue tuition fee, requesting customers to pay their credit card bills, demanding payment for a sent parcel, and much more.Ĭollection letters are usually written in a series. They may also include warnings for potential penalties due to late payments or non-payments and notifications for possible legal actions in the event the recipient fails to settle his/her account. ![]() Collection letters usually notify the customers of money owed including instructions of how to make a late payment. Collection letters are written notifications or official messages sent by a creditor, business owner, or company to customers to inform them of a past due balance.
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